Refund Policy

Last updated: 12 October 2026

Payments for The Smart Personal Archiver are processed by Paddle.com, our Merchant of Record.

14-day refund

If you are not satisfied, you can request a full refund of your first payment for a subscription within 14 days of that payment. Refunds are returned to the original payment method.

Renewals

You can cancel at any time to stop future renewals; your plan stays active until the end of the period already paid. Renewal payments are generally not refunded, but if a renewal charged you unexpectedly, contact us within 14 days and we will review it fairly.

How to request a refund

Contact us at amrshams137@gmail.com, or reply to your Paddle receipt email. Please include the email address used for the purchase.

After a refund

A refunded subscription ends and your account returns to the Free plan. Your documents stay in your archive; uploads and assistant questions beyond the Free allowances are paused until you upgrade again.